Financial Assistance

We understand hospital and physician services can create financial concerns for you. We are prepared to help you by discussing your payment options.

To learn more about financial assistance, or if you have any questions about the Stormont Vail Health’s Financial Assistance Program, please contact a Customer Service Representative at (785) 354-1150 or (800) 637-4716, or by email at [email protected]. Para Español (833) 692-3054.

Financial Assistance Program

Stormont Vail Health’s mission is, “Working together to improve the health of community.” As part of our mission, Stormont Vail Health has a Financial Assistance Program (FAP) for our patients who are financially unable to pay for emergency or other medically necessary care. A patient determined to be eligible for financial assistance will not be charged more for emergency or other medically necessary care than the amounts generally charged to patients who have insurance covering such care.

To learn more about financial assistance, or if you have any questions about the Stormont Vail Health’s Financial Assistance Program, please contact a Customer Service Representative at (785) 354-1150 or (800) 637-4716, or by email at [email protected]. Para Español (833) 692-3054.

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Ways to Pay Your Bill

For your convenience, we accept a variety of payment methods that can be made online or by calling our customer service to pay:

Pay by mail

Stormont Vail Health
PO Box 959658
St Louis, MO 63195-9658

Pay by MyChart 

Request a prescription refill, schedule a physical, or pay your bill through MyChart.

Pay by phone

English: (785) 354-1150
(800) 637-4716
Español: (833) 692-3054

We now offer Prompt Pay Discounts- To learn more about prompt pay discounts, financial assistance or if you have any questions about the Stormont Vail Health's Financial Assistance Program, please contact a Customer Service Representative

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