Virtual Care

Meet for an online virtual appointment with your provider using a smartphone, tablet, or computer. Video Visits can be accessed using your MyChart account or a secure link sent via text message or email from your provider.

Video Visits

Video Visits are ideal for following types of visits

  • Follow-up appointments
  • Questions regarding medication
  • Pre and post-surgery visits
  • Hands off consultations

How do I schedule a Video Visit?

Call your doctor’s office and request a Video Visit for your next appointment.

Video Visits can also help you keep your appointment instead of cancelling.

  • Not feeling well
  • Reduce exposure to Covid-19
  • Bad Weather
  • Car Trouble
  • No Babysitter

Here's more information about you would get your Video Visit started. 

Video Visit Instructions

E-Visits

For non-emergent needs use MyChart to complete a symptom-based questionnaire on your smartphone, tablet, or computer and expect a response in about 1-2 business days from your primary care provider (if available) or a provider from our primary care team.

Symptom-based questionnaires

  • Diarrhea
  • Skin rash
  • Urinary problems
  • Back pain
  • Cough
  • Fatigue
  • Female birth control
  • Headache
  • Heartburn
  • Pink eye
  • Sinus problems
  • Vaginal discharge

Do not use for dangerous or life-threatening conditions like chest pain, severe shortness of breath, severe pain, dizziness, or fainting. If you are experiencing any of these symptoms seek emergency help immediately

Submit an E-Visit

Use MyChart

Submit a questionnaire during business hours:
Monday – Friday
8:00am – 4:00pm

To submit an E-Visit in MyChart

  1. Select “Menu” then locate “E-Visit” OR select “Messages” then “Send a message” then “Start an E-Visit”
  2. Read the “Terms and Conditions”, click Accept
  3. Submit your information via the provided form
  4. In 1-2 business days a provider who has reviewed your information will contact you via your MyChart account to discuss your condition and determine treatment
Go to MyChart

E-Visits will be billed to your insurance on file. You may be billed for costs not covered by your insurance plan

Tips for Successful Virtual Care Appointments

  • Smartphone, tablet, or computer with video and audio capabilities
  • Good internet connection
  • Quiet and private area for virtual appointments
  • Updated  web browser
  • Undivided attention (no multitasking)
  • Logout of other applications using video or audio capabilities

Preparing for my virtual appointment